Privacy Policy for Rondevu Management

Effective Date: January 21, 2025 | Last Updated: January 21, 2025

Welcome to Rondevu Management! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services.

1. Information We Collect

Personal Information

• Account Information: Email address, username, password, date of birth
• Profile Information: Name, profile photo, bio, social media links
• Location Information: City, state, and precise location (when you grant permission)
• Payment Information: Processed securely through Stripe (we don't store card details)
• Device Information: Device type, operating system, unique device identifiers
• Usage Information: App features used, events viewed, tickets purchased

Automatically Collected Information

• Firebase Analytics data including app usage patterns and crash reports
• IP address and general location data
• App performance metrics

2. How We Use Your Information

• Service Delivery: To provide and maintain our services
• Transactions: To process ticket purchases and payments
• Personalization: To show relevant events and venues near you
• Communication: To send event updates and important notifications
• Analytics: To improve our services and user experience
• Security: To detect and prevent fraud or unauthorized access
• Marketing: To send promotional content (with your consent)
• Legal: To comply with legal obligations and enforce our terms

3. Information Sharing

We share your information only in these circumstances:

• Service Providers: With trusted third parties who help us operate:
  • Stripe for payment processing (PCI compliant)
  • Firebase for authentication and analytics
  • Google Maps for location services
  • Cloud storage providers for media files
• Event Organizers: Basic attendee information for events you purchase tickets to
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers or acquisitions
• With Consent: When you explicitly agree to sharing

4. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits
• Limited access controls
• PCI-compliant payment processing

5. Your Rights and Choices

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Location: Disable location services in your device settings
• Analytics: Opt-out of Firebase Analytics in app settings

6. Data Retention

• Account data: Retained while account is active
• Transaction records: 7 years for tax and legal compliance
• Analytics data: 14 months
• Deleted account data: Removed within 30 days

7. International Data Transfers

Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

8. California Privacy Rights

California residents have additional rights under CCPA including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising privacy rights

9. Children's Privacy

Our services are not intended for children under 13. We don't knowingly collect data from children under 13. Users must be at least 13 years old to create an account.

10. Third-Party Links

Our app may contain links to third-party websites. We're not responsible for their privacy practices.

11. Analytics and Tracking

We use Firebase Analytics to understand app usage. You can opt-out in Settings > Privacy > Analytics.

12. Updates to This Policy

We may update this policy periodically. We'll notify you of material changes through the app or email.