Privacy Policy

Effective Date: December 21, 2024

Last Updated: December 21, 2024

Introduction

Mobile MLS Command Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account or user profile
• Contact real estate agents through the App
• Save property searches or favorites
• Upload profile photos
• Send messages through our messaging system

This information may include:

• Name and contact information (email address, phone number)
• Profile information (photo, bio, preferences)
• Real estate preferences and search history
• Messages and communications with agents
• Property favorites and saved searches

Location Information

We collect location information when you use our App to:

• Search for properties near your current location
• View properties on the map
• Get directions to properties

You can control location permissions through your device settings.

Automatically Collected Information

When you use our App, we automatically collect:

• Device information (type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• App performance data and crash reports
• IP address and general location based on IP

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your property searches and display relevant listings
• Facilitate communication between users and real estate agents
• Send you notifications about saved searches and favorites
• Improve and personalize your experience
• Analyze usage patterns to enhance our services
• Respond to your comments, questions, and requests
• Send you technical notices and support messages
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

With Real Estate Professionals

When you contact an agent through the App, we share your contact information and inquiry details with that agent.

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud storage providers (Firebase/Google Cloud)
• Analytics services
• Customer support tools
• Property listing data providers (Paragon MLS)

For Legal Purposes

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Limited access to personal information by employees

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Portability: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of marketing communications
• Location: Disable location services through your device settings
• Cookies: Manage cookie preferences through your browser settings

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

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